Liz Hughes Director

Outdoor pursuits company, C&G in operational and training roles, Vodafone in customer service and training role, The Institute of Direct Marketing delivering a leadership programme within call centre industry, Blue Sky Consulting, With Cybele for the last 7 years

What has been your most rewarding training experience?

Supporting a petrified 10 year old abseil off a 40ft tower and watching her come back up for more.

Seeing the light bulbs go on in many an experienced manager’s mind over the simple things

Any bizarre or amusing training stories?

On route to deliver a training programme, accosting a famous ex-England football coach during a flight for his autograph … and only having a sick bag to ask him to sign!

What made you want to become a trainer?

My tutor at University who told me in my final year that “I’d never be a geologist! …. thank god!

What would you be if not a trainer?

A professional golfer!

Which four words describe your training style?

Passionate
Challenging
Intuitive
Busy!

Feedback you’d most like to get from a delegate following your course?

Knows her stuff

Feedback you’d probably get from delegates following one of your courses?

Made us feel relaxed so that I got the most out of the training

Any words of advice for a delegate about to go on one of your courses?

There won’t be time to sleep

What’s the most fun you’ve ever had while on a training course?

Geese herding and ferret racing, followed by wine tasting (and not spitting out) on a team build event

What’s the most important ingredient in order for a course to be successful?

A strong whisk to passionately mix things up