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Richard Dunstan

17 years operational management and training experience

What has been your most rewarding training experience?

Each and every time I see someone’s ‘light-bulb moment’

Any bizarre or amusing training stories?

I left my flies undone after a ‘visit’ and every time I lent forward my white shirt tail popped out much to the amusement of the delegates – they didn’t tell why they were giggling until the first break!  How embarrassing!

What made you want to become a trainer?

I attended a training programme early on in my career delivered by someone who completely blew me away with their passion, knowledge and sheer genius

What would you be if not a trainer?

An astronaut, racing driver, football player, Big Brother contestant or house husband

Which four words describe your training style?

Energetic
Passionate
Enthusiastic
Fun

Feedback you’d most like to get from a delegate following your course?

‘You inspired me’

Feedback you’d probably get from delegates following one of your courses?

I loved it and want to go back and put the things I’ve learnt into practice

Any words of advice for a delegate about to go on one of your courses?

Come along with an open mind and be ready to learn – I know you’ll enjoy it and take away huge amounts.

What’s the most fun you’ve ever had while on a training course?

Being on a course where I feel and continue feeling that I could change the world

What’s the most important ingredient in order for a course to be successful?

An environment and trainer who makes me feel comfortable enough to ‘open up’, learn and use it.


People Skills

Fear and desire are the two motivating emotions behind every human behaviour.

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It was very clear that the trainer had built great rapport with the delegates and they had full confidence in him to try their hand at anything.