Sue Hayrettin
Following a Management career in the Travel Industry, Banking and Media, Sue entered the world of training and consultancy in 1996 – since then has become involved in a wide variety of industries, training at ‘every level’ of the business and encountered a diverse range of roles with these businesses.
What has been your most rewarding training experience?
It would be impossible to name one experience, although, the most rewarding aspect of training to me is, knowing you have increased, skills, confidence and motivation in an individual or team.
Any bizarre or amusing training stories?
Decided to move an old ‘ohp’ by lifting it by the ‘lamp’ – of course it snapped and landed on the table, breaking that and then scattering my notes all over the floor – all this before I had even said ‘good morning’ – in the end it was quite a good icebreaker!
What made you want to become a trainer?
At the beginning of my Management career, I attended a programme with an excellent trainer, who helped me enormously, it made me think ‘I would like to do that!’….
What would you be if not a trainer?
A vodka taster…(if that’s a job) or…anything that involves lots of interaction with people…(so probably not a vodka taster after all?...)
Which four words describe your training style?
Open
supportive
challenging
fun
Feedback you’d most like to get from a delegate following your course?
“Cant wait to get back to work to start implementing the new skills and confidence I have gained!”
Feedback you’d probably get from delegates following one of your courses?
“Was apprehensive before the training, however, enjoyed the programme and took lots of new ideas away”
Any words of advice for a delegate about to go on one of your courses?
Keep an open mind, challenge anything you are unsure of and be prepared to reflect during and after the programme.
What’s the most fun you’ve ever had while on a training course?
Too many to record – however, always good when delegates are open, challenging, with good sense of humour and generous with other delegates.
What’s the most important ingredient in order for a course to be successful?
Open and honest trainer and delegates