top of page

Negotiation Skills

Duration: 

3 days

Number of participants:

Cybele team:

1 trainer for 3 days and 1 actor joining days 2 & 3

Equipment needed:

Training room large enough to house all 14 people comfortably with space for smaller group work and room to move around. Also 2 x flipcharts & paper; projector and screen please.

Programme materials:

Will be supplied by Cybèle including joining instructions for distribution in advance of the programme. Clients are asked to provide 5-6 case studies for our Actor to use during days 2 & 3.

Who's this course for?

People who are looking to improve their negotiation skills in business.

Overview

Negotiation skills will benefit anyone who is required to influence both internal and external clients/suppliers. Negotiating new contracts and re-negotiating existing contracts for more preferable conditions. This workshop will reinforce and build your confidence and learning in ‘Negotiation Skills’. It provides the opportunity for you to embed the key principles of Negotiation, to gain further insight which will enable you to negotiate even more effectively, and to apply what you have learned through real time practice.

This workshop will demonstrate how to negotiate in a way that increases the likelihood of achieving a successful outcome. It will provide delegates with the necessary tools and skills to effectively plan and navigate a way through negotiations, move past potential sticking points, and deal with challenges and challenging behaviour.

In particular it focuses on how to prepare your own thinking so that you are more likely to plan meetings and conversations for success, how to handle situations in a way that encourages focus on the outcome rather than ‘game playing’ and how to maintain your influence when working with all types of clients. Delegates should expect to get involved, speak their mind, challenge and be challenged and ultimately return to the work place with a set of tools and techniques ready for use in their next negotiation.

Objectives

• Be skilled at using Harvard’s Principled Approach to negotiations, even when faced with complex situations or difficult behaviour
• Have an increased insight in to how to identify and effectively negotiate with different types of client behaviour
• Be able to read negotiations with a deeper level of insight so that you are more aware of what others are thinking, where a situation is heading and what it might be useful to say and do in order to influence a useful outcome
• Be able to apply strategies for handling ‘difficult’ behaviour / situations
• Understand and apply strategies for dealing with ‘conflict situations’
• Have received feedback and coaching which is focused on you individually and your own, real negotiation.

bottom of page