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Sales – Building Successful Sales Relationships
Duration:
1 day
Number of participants:
12
Cybele team:
1 trainer for the day
Equipment needed:
Training room large enough to house 12 people comfortably with space for smaller group work and room to move around. Also 2 x flipcharts & paper; projector and screen please.
Programme materials:
Will be supplied by Cybèle including joining instructions for distribution in advance of the programme.
Who's this course for?
This programme will benefit sales people who want to build relationships with a variety of customers in order to increase sales or service or both.
Overview
To provide you with an opportunity to discuss, explore and fully understand how to use a sales map. You will also appreciate the personal level of commitment and drive needed to deliver sales and service.
Objectives
• To learn and practice how to blend effective sales and service techniques with a variety of different customers through using a sales map.
• To develop attitudes, skills and knowledge in how to up sell, cross sell and retain revenue and customers.
• To ensure all areas covered link to the reality of achieving ‘one more sale per person per week’.